Four Seasons Hotel Project Complete Process Guide
Time:2025-09-28Views:13Four Seasons Hotel Project Complete Process Guide
Xinshiyi Technology Co., Ltd. - Your End-to-End Hotel Furniture Solution Provider
As a leading enterprise in the hotel furniture manufacturing industry, Xinshiyi Technology Co., Ltd. was honored to provide comprehensive furniture customization services for the renowned Four Seasons Hotel project. This project demonstrates our end-to-end solution capabilities from concept to completion. Below is a detailed guide to the entire project process.
1. On-site or Online Video Factory Inspection
At the initial stage of the project, the Four Seasons Hotel management team visited our production base through online video. This step was crucial for building mutual trust.
Our factory inspection process includes:
- Showcasing our modern production facility spanning 20,000 +square meters
- Introducing our team of 200 experienced technicians and professional designers
- Demonstrating advanced production equipment imported from Italy and Germany
- Presenting our raw material procurement standards and quality control processes

Through the comprehensive factory inspection process, the Four Seasons Hotel team gained a complete understanding of our production capacity, quality standards, and professional level, laying a solid foundation for subsequent cooperation.
2. Confirming Custom Requirements and Providing Quotation
After fully understanding our production capabilities, the Four Seasons team provided detailed project requirements:
Furniture Category | Quantity | Special Requirements | Material Standards |
---|---|---|---|
Guest Room Beds | 150 sets | Ergonomic design | High-end solid wood |
Lobby Furniture | 25 pieces | Modern minimalist style | Premium leather + metal frame |
Restaurant Furniture | 80 sets | Waterproof and heat-resistant treatment | Waterproof board + stainless steel |
Based on customer requirements, our design team provided 3 design solutions within 5 working days, along with detailed quotations. The final solution optimized costs by 15% while ensuring product quality.
3. Contract Signing
After two rounds of detailed negotiations, both parties signed a formal cooperation contract. The contract clarified the following key terms:
Contract Key Terms Summary
- Delivery Time: 90 working days for complete production and delivery
- Payment Terms: 30% advance payment, 40% mid-production payment, 30% balance after acceptance
- Quality Assurance: All products comply with international furniture quality standards and hotel industry special requirements
- Change Clause: Design changes require 15 working days advance notice without affecting overall progress
- Warranty Service: 5-year product quality warranty and lifetime maintenance service
After contract signing, the project officially entered the implementation phase, and we established a dedicated team responsible for the project.
4. Production According to Custom Requirements
The production phase strictly followed the project management process:
Phase 1: Material Procurement and Preparation
All raw materials come from certified suppliers, ensuring compliance with environmental and quality standards. We conduct strict testing of each batch of materials, with a rejection rate controlled below 0.5%.
Phase 2: Production Processing
Using CNC machining centers to ensure part precision, automated production lines improve efficiency. 5S management is implemented during production to ensure a clean and orderly working environment.
Phase 3: Surface Treatment
Using environmentally friendly water-based paints for surface treatment, ensuring uniform and durable coating through 8 processes. Special parts receive moisture-proof and fire-resistant treatment.
Phase 4: Assembly and Preliminary Inspection
Professional assembly team performs precise assembly according to drawings, with each product undergoing preliminary functional and appearance inspection before packaging.

The entire production cycle was 60 days, completed 5 days ahead of schedule, demonstrating our efficient production capabilities.
5. Professional Quality Inspection
Quality is the core competitiveness of Xinshiyi Tech. We have established a strict three-level quality inspection system:
Inspection Stage | Inspection Items | Qualification Standard | Sebastian Project Pass Rate |
---|---|---|---|
Raw Material Inspection | Material, dimensions, moisture content, etc. | Meet procurement standards | 99.8% |
Production Process Inspection | Processing accuracy, assembly quality | Error<0.5mm> | 99.5% |
Final Product Inspection | Function, appearance, safety | 100% meet customer requirements | 100% |
All products in the Four Seasons project passed strict quality inspections with a 100% qualification rate, far exceeding the industry average.
6. Global Logistics Delivery
As a supplier with rich international project experience, we have mature global logistics solutions:
Logistics Solution Highlights
- Professional Packaging: Using 5-layer corrugated boxes + pearl cotton + corner protection to ensure transportation safety
- Transportation Methods: Sea + land transportation combination based on cargo volume and timeliness requirements
- Real-time Tracking: Providing full logistics tracking system, customers can check cargo location anytime
- Customs Clearance Assistance: Providing complete customs clearance documents and support to ensure smooth clearance
- On-site Delivery: Professional team responsible for on-site unloading, unpacking, and preliminary placement
The Four Seasons project goods departed from China, arrived at the project site after 30 days of sea transportation and 5 days of land transportation, with no damage.

7. Completion Warranty
Project delivery is not the end of service, but the beginning of long-term cooperation. We provide comprehensive after-sales support:
5-Year Product Quality Warranty
Within 5 years from acceptance, we provide free repair or replacement services for damages caused by product quality issues.
Lifetime Maintenance Service
After the 5-year warranty period, we continue to provide paid maintenance services to ensure long-term good use of furniture.
24-Hour Response Mechanism
Establishing exclusive customer service channels, responding to customer issues within 24 hours, providing solutions within 72 hours.
To date, the Four Seasons Hotel project has been delivered for over a year, and we have only received 2 maintenance requests, both resolved within 48 hours.
8. Customer Evaluation
Below is the evaluation from the Four Seasons Hotel Project Director:
"Our cooperation with Xinshiyi Tech has been extremely pleasant. From initial communication to final delivery, they demonstrated an exceptionally high level of professionalism. Particularly impressive was their attention to detail and problem-solving capabilities. When we raised some adjustment requirements during the project, they responded quickly and provided feasible solutions."
— Michael Schneider, Project Director of Four Seasons Hotel

Project Summary
The Four Seasons Hotel project is one of the successful cases of Xinshiyi Tech's internationalization strategy. Through this project, we demonstrated our professional capabilities in the hotel furniture manufacturing field and the advantages of our end-to-end solutions.
Project Key Data Summary
We look forward to cooperating with more international hotel groups to provide high-quality custom hotel furniture services. If you have hotel furniture needs, please feel free to contact us. We will provide you with professional end-to-end solutions.
Contact Us
Ganzhou XINSHIYI technology Co.,Ltd
Tel: +86 18162199483
E-mail: james@xinshiyifurniture.com
Site: https://www.xinshiyifurniture.com
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